Snapstore Terms of Service
Last Updated: July 7, 2026
Welcome to Snapstore. These Terms of Service ("Terms") form a legally binding contract between you and Snapstore Inc. ("Snapstore," "we," "us," or "our") governing your access to and use of our website, mobile applications, APIs, and any related services we provide (collectively, the "Service").
PLEASE READ THESE TERMS CAREFULLY.
By clicking "I Accept," creating an account, or otherwise accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms, including our Privacy Policy (together, the "Terms"). If you do not agree or are not eligible, you do not have permission to use the Service. Your continued use of the Service constitutes acceptance of these Terms.
ARBITRATION NOTICE. Except for certain disputes described in the Dispute Resolution section, you and Snapstore agree that any disputes arising under these Terms will be resolved through binding individual arbitration. BY ACCEPTING THESE TERMS, YOU AND SNAPSTORE EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING. You agree to resolve claims in arbitration rather than court (except for matters that qualify for small claims court). A neutral arbitrator — not a judge or jury — will decide your rights. (See the Dispute Resolution section for details.)
Service Overview
Snapstore is a technology platform that helps fitness, wellness, creators, coaches, gyms, and lifestyle brands build engaged communities and monetize their audiences. Through the Service you can create and customize a branded digital hub or storefront ("Your Store" or "Your Hub") where you may offer physical merchandise and digital products (such as workout plans, guides, or app access — "Products"), provide exclusive or recurring benefits through memberships or subscriptions ("Memberships"), and receive voluntary contributions or support from your audience ("Contributions").
Snapstore supplies tools for Store customization, payment processing, member management, referral and loyalty program integrations, analytics, and may coordinate or facilitate order fulfillment for physical Products through partner networks. Specific features and capabilities depend on the plan or tier you select. We may introduce, modify, or retire features, tiers, or pricing from time to time in accordance with these Terms.
Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service. By using the Service you represent and warrant that: (a) you meet the minimum age requirement; (b) if you are under the age of majority, your parent or legal guardian has reviewed and agrees to these Terms on your behalf; (c) you have not been previously suspended or removed from the Service; and (d) your use of the Service complies with all applicable laws and regulations.
If you are accepting these Terms on behalf of an entity, organization, or company, you represent that you have authority to bind that entity to these Terms.
Accounts and Registration
To access most features you must create an account. During registration you may be asked to provide accurate information such as your name, email address, business details, or other contact information. You agree to keep all account information current and accurate. You are solely responsible for safeguarding your account credentials and for all activity that occurs under your account. If you suspect unauthorized access or a security issue, notify us immediately at support@getsnapstore.com.
Business Information Collection, Logos, and Onboarding
To help you set up Your Store quickly and to power our onboarding, storefront, and dashboard experiences, you authorize Snapstore to collect, retrieve, and compile information about you and your business from publicly available and third-party sources. This may include, without limitation, your business or brand name, logos, icons, wordmarks, brand colors, images and photographs, product listings and descriptions, pricing, business address and contact details, website content, social media profiles and posts, reviews, and other publicly accessible information about you or your business ("Business Information").
You acknowledge and agree that Snapstore (and its service providers and partners) may gather Business Information through automated means, including crawling, scraping, indexing, and querying public web pages, social media platforms, business directories, search engines, mapping and review services, and other third-party sources, as well as through APIs and data providers.
You grant Snapstore a worldwide, non-exclusive, royalty-free, fully paid license (with the right to sublicense to our service providers and partners) to collect, store, reproduce, modify (including resizing, reformatting, and adapting for display), display, and use the Business Information for the purpose of: (a) pre-populating and streamlining your onboarding and account setup; (b) creating, branding, customizing, and improving Your Store; (c) generating and enhancing analytics, insights, and dashboards; and (d) otherwise operating, providing, and improving the Service.
You represent and warrant that you have all rights necessary to authorize Snapstore's collection and use of the Business Information as described above, and that our use of the Business Information as contemplated by these Terms will not infringe or misappropriate any third-party right. To the extent Business Information includes logos, trademarks, imagery, or other materials you do not own, you represent that you have obtained the rights or permissions necessary for Snapstore to use them for the purposes described here.
You may review, correct, or request removal of Business Information associated with your account through your dashboard or by contacting us at support@getsnapstore.com. Snapstore will make commercially reasonable efforts to honor such requests, subject to our need to retain certain information as required for legal, security, or legitimate business purposes. Business Information used to brand and operate Your Store is treated as User Content under the "User Content and Licenses" section once it is incorporated into Your Store.
Your Store and End-User Terms
You are solely responsible for Your Store and for ensuring it (and all content, Products, and Memberships offered through it) complies with applicable laws, these Terms, and our Acceptable Use Policy. You may remove Your Store at any time by deleting your account or following the deactivation process in your dashboard.
Snapstore maintains standard transaction and fulfillment terms that apply to end users purchasing Products or Memberships through the Service ("Platform Transaction Terms"). You must display the current Platform Transaction Terms and Snapstore's Privacy Policy on all relevant inventory and checkout pages of Your Store.
You are also required to maintain and display your own terms of service ("Your Store Terms") and privacy policy that govern the relationship between you and end users of Your Store. These are separate agreements between you and your end users; Snapstore is not a party to them. Nothing in Your Store Terms or your privacy policy may override or diminish Snapstore's rights or your obligations under these Terms.
We may provide template language for Your Store Terms and a privacy policy as examples only. These templates are not legal advice, do not create an attorney-client relationship, and should not be relied upon as a substitute for advice from a qualified attorney licensed in your jurisdiction(s). You may customize the templates, but you must not alter any language that references Snapstore without our prior written approval. Your Store Terms must clearly state that Snapstore (or its designated partners) is the seller or facilitator of record for Products and Memberships sold through the Service.
Products, Orders, Fulfillment, and Returns
End users may purchase Products and Memberships through Your Store. For many Products, Snapstore or its fulfillment partners handle sourcing, production, shipping, and returns. For other Products you may choose self-fulfillment or act as a vendor supplying pre-made inventory.
When you elect self-fulfillment or supply pre-made Products, you are responsible for manufacturing quality, accurate inventory, timely shipping (generally within commercially reasonable timeframes, e.g., 14 days unless otherwise disclosed), providing valid tracking, and all related costs and risks until delivery to the end user or to a Snapstore-designated facility (if using optional logistics support). Snapstore may offer optional storage and shipping facilitation services for qualifying pre-made inventory; fees and terms for those services appear on the pricing or dashboard pages.
Snapstore generally accepts returns of defective Products within 30 days when covered by manufacturer warranty and handles refunds for those cases. For non-defective returns or customer-service refunds you request, you remain financially responsible to Snapstore for the refunded amount. Repeated customer disputes, high chargeback rates, or fulfillment issues may result in temporary withholding of payouts, requirements for deposits, or suspension/termination of access to the Service.
Fees, Payments, Royalties/Revenue Share, and Taxes
Snapstore processes payments from end users for Products, Memberships, and Contributions. Applicable platform fees, payment processing fees (which may vary by card type, currency, and processor), shipping charges, logistics fees (if used), conversion buffers (if applicable), taxes, refunds, chargebacks, and other deductions are subtracted to arrive at the net amount payable to you. Current fee schedules and calculation examples are published on our Pricing Page and may be updated from time to time.
Net amounts due to you are typically paid within 7–10 business days after the end of each calendar month, provided the total meets or exceeds the minimum payout threshold of $100. Amounts below the threshold carry forward. All payments are made in U.S. Dollars to the payment method you have on file. You are responsible for maintaining accurate payout information.
You are responsible for all taxes (other than net income taxes on Snapstore) arising from your use of the Service, including taxes on your earnings. Where required, Snapstore may collect and remit sales or value-added taxes as the merchant or facilitator of record and will deduct related collection and remittance costs from amounts otherwise payable to you.
Snapstore may offset any amounts you owe (refunds, chargebacks, fees, etc.) against amounts it owes you. Excess or erroneous payments may be recovered by offset against future payouts.
Promotions, Marketing, and Cross-Promotion
As part of operating and improving the Service, Snapstore may promote, advertise, feature, and recommend Products, Memberships, Contributions, and other offers to the members, subscribers, followers, customers, and other end users associated with Your Store or otherwise reachable through the Service (collectively, "Your Audience"). These promotions may appear within Your Store, on Snapstore-operated surfaces, and through communications channels such as email, SMS/text (where permitted and consented), push notifications, in-app messaging, and social or advertising placements.
You acknowledge and agree that the Products and offers Snapstore promotes to Your Audience may include, but are not limited to, Products from Your Store. Snapstore may also promote Products, Memberships, or offers from other businesses, creators, brands, partners, advertisers, or the broader Snapstore marketplace, including complementary, similar, sponsored, or third-party Products that are not sold through Your Store. Snapstore has sole discretion over which offers are promoted, to whom, and through which channels, and is not obligated to promote any particular Product or to promote your Products in preference to others.
To enable these promotions, you grant Snapstore a worldwide, non-exclusive, royalty-free, fully paid license (with the right to sublicense to our partners and service providers) to use Your Audience's contact and engagement information, your Business Information, your User Content, and your name, logos, and brand elements for the purpose of marketing, promoting, and delivering offers as described in this section. Snapstore will handle personal information involved in these activities in accordance with our Privacy Policy and applicable law, including any applicable consent and opt-out requirements.
Snapstore may earn fees, commissions, revenue share, or other compensation in connection with promotions delivered to Your Audience, including for third-party or sponsored Products, and except as otherwise expressly agreed you are not entitled to any share of that compensation for Products not sold through Your Store. Nothing in this section requires Snapstore to conduct any marketing, and Snapstore may start, modify, or stop any promotional activity at any time.
Member Contact Lists and Marketing Consent
The Service allows you to upload, import, or sync the contact lists of your members, customers, subscribers, and other end users — including names, email addresses, and mobile phone numbers, together with related membership or engagement details ("Member Contact Lists") — so that you and Snapstore can send marketing and transactional communications to Your Audience as described in these Terms and in our Privacy Policy.
By uploading, importing, or syncing a Member Contact List, you represent and warrant that:
- You have obtained the complete and full permission of each individual on the list to use their email address and mobile phone number for marketing campaigns and communications — including campaigns sent by you and campaigns sent by Snapstore on your behalf or as described in the "Promotions, Marketing, and Cross-Promotion" section above;
- That permission includes any consent required by applicable law, including (for text messages) prior express written consent under the U.S. Telephone Consumer Protection Act (TCPA) and applicable carrier and CTIA requirements, and (for email) compliance with the CAN-SPAM Act and equivalent laws in each recipient's jurisdiction;
- The permission each individual granted extends to sharing their contact information with Snapstore and its service providers for the purposes described in these Terms and our Privacy Policy;
- Each list was collected by you directly from the individuals on it — you must not upload purchased, rented, borrowed, harvested, or scraped contact lists, or contacts obtained from third parties without the individual's direct consent; and
- Each list is accurate and current, and excludes every individual who has opted out of, unsubscribed from, or otherwise revoked consent to your communications.
You must maintain records sufficient to demonstrate each individual's consent (including the date, time, and method of opt-in) and provide those records to Snapstore promptly upon request. You must promptly remove or suppress contacts who revoke consent or opt out, and honor all opt-out requests in accordance with applicable law. Snapstore applies platform-level suppression (for example, STOP replies for SMS and unsubscribe links for email), and you may not re-add, re-import, or re-target contacts who have opted out.
Snapstore may refuse, remove, or suspend the use of any Member Contact List (in whole or in part) that we reasonably believe was obtained without proper consent or that generates elevated complaint, bounce, carrier filtering, or opt-out rates, and may suspend or terminate your access to messaging features or the Service for violations of this section. Your breach of this section is subject to the "Indemnification" section below.
During onboarding (and at any later point where you enable text-message or email notifications), you will be asked to check a box confirming that your members have agreed to receive promotional material as described in this section. That confirmation is a representation and warranty under these Terms, and we record it (including the date and time) as part of your consent records.
Applicable Laws and Regulations
You are solely responsible for ensuring that your marketing communications — and the way you collected consent for them — comply with all laws applicable to you and your recipients. Depending on where your members are located, these may include, without limitation:
- Telephone Consumer Protection Act (TCPA) (47 U.S.C. § 227) and FCC implementing rules (47 C.F.R. § 64.1200) — requires prior express written consent before sending marketing text messages using automated technology; consent may not be a condition of purchase; opt-out (revocation) requests must be honored promptly.
- Telemarketing Sales Rule (TSR) (16 C.F.R. Part 310) and the National Do Not Call Registry — restrictions on telemarketing calls and texts to registered numbers.
- CAN-SPAM Act (15 U.S.C. § 7701 et seq.) — for email: no false or misleading header information or deceptive subject lines, clear identification of advertisements, a valid physical postal address, and a functioning unsubscribe mechanism honored within 10 business days.
- CTIA Messaging Principles and Best Practices and mobile carrier requirements (including A2P 10DLC campaign registration) — industry rules for application-to-person text messaging in the United States.
- State telemarketing and "mini-TCPA" statutes — for example, the Florida Telephone Solicitation Act (FTSA), the Oklahoma Telephone Solicitation Act, and Washington's Commercial Electronic Mail Act, which can impose stricter consent, calling-time, and frequency rules than federal law.
- State privacy laws — such as the California Consumer Privacy Act (CCPA/CPRA) and similar laws in other states, which impose notice, access, deletion, and opt-out obligations for personal information used in marketing.
- International laws, where any recipient is located outside the United States — including Canada's Anti-Spam Legislation (CASL), the EU/UK GDPR and the UK Privacy and Electronic Communications Regulations (PECR), and Australia's Spam Act 2003.
Required Consent Disclosures
Consent is only valid if it was collected with a clear and conspicuous disclosure presented to the member at the time of opt-in. At a minimum, your sign-up flow, membership agreement, or opt-in form must disclose:
- Who will be messaging them (your business name, and that messages are sent via Snapstore);
- What they are agreeing to — recurring automated promotional/marketing messages (not just transactional notices);
- That consent is not a condition of any purchase or membership;
- For text messages: that message and data rates may apply, the expected message frequency, and how to get help or opt out (reply HELP for help, STOP to cancel); and
- Where to find the applicable terms and privacy practices (these Terms, the Mobile Terms of Service, and our Privacy Policy).
Example disclosure language for text-message opt-in:
"By providing your mobile number and checking this box, you agree to receive recurring automated promotional and personalized marketing text messages (e.g., new merch drop alerts) from [Your Business] via Snapstore at the number provided. Consent is not a condition of any purchase. Message frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to cancel. See our Mobile Terms of Service and Privacy Policy."
Example disclosure language for email opt-in:
"By providing your email address, you agree to receive promotional and marketing emails (e.g., new merch drops and offers) from [Your Business] via Snapstore. You can unsubscribe at any time using the link included in every email."
These examples are provided for convenience and are not legal advice; you should confirm with your own counsel that your opt-in language satisfies the laws that apply to you and your members.
License Granted to You; Restrictions; Feedback
Subject to your ongoing compliance with these Terms, Snapstore grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for its intended purpose.
You may not (except to the extent expressly permitted by applicable law) reproduce, modify, distribute, publicly display or perform the Service, reverse-engineer or attempt to derive source code, circumvent security or access controls, or use the Service for any purpose other than as expressly authorized.
If you provide feedback, suggestions, or ideas about the Service ("Feedback"), you grant Snapstore a perpetual, irrevocable, worldwide, royalty-free, fully paid-up license (with right to sublicense) to use, exploit, and incorporate the Feedback for any purpose without restriction or compensation.
Ownership and Proprietary Rights
The Service, including all interfaces, graphics, code, data, documentation, and other materials provided by Snapstore ("Service Materials"), is owned by Snapstore or its licensors and is protected by intellectual property and other laws. Except for the limited license granted above, Snapstore reserves all rights. User Content (defined below) remains subject to the licenses you grant herein; Snapstore does not claim ownership of your original User Content except as expressly set forth in these Terms.
Third-Party Services and Components
The Service may integrate with or link to third-party services, tools, or websites (for example, social platforms, analytics providers, or fulfillment partners). Snapstore is not responsible for the practices or content of third parties. The Service may also incorporate third-party software components available under open-source or similar licenses; your use of those components remains subject to their separate license terms.
User Content and Licenses
You may upload designs, images, videos, text, workout plans, product information, and other materials ("User Content") to create and operate Your Store. You retain any copyright and other proprietary rights you hold in your User Content.
By submitting User Content to the Service you grant Snapstore a worldwide, non-exclusive, royalty-free, fully paid license (with right to sublicense) to host, store, display, perform, reproduce, format, modify for display purposes, and distribute your User Content as reasonably necessary to operate, provide, and improve the Service and related features.
You also grant other users of the Service a non-exclusive license to access and interact with your User Content as permitted by the functionality of Your Store and these Terms.
You represent and warrant that: (a) you own or have all necessary rights, licenses, and permissions to grant the above licenses; (b) your User Content and its use as contemplated by these Terms does not infringe or misappropriate any third-party intellectual property, privacy, publicity, or other rights, does not violate any law or regulation, and does not breach our Acceptable Use Policy; and (c) your User Content is not reasonably likely to be viewed as obscene, harassing, hateful, threatening, or otherwise inappropriate.
Snapstore has no obligation to monitor or edit User Content or Your Store but reserves the right (without liability) to screen, remove, edit, or disable any User Content or Store that it reasonably believes violates these Terms, the Acceptable Use Policy, or applicable law. You are solely responsible for your User Content and any consequences arising from it.
Prohibited Conduct
You agree not to use the Service to:
- Violate any law or our Acceptable Use Policy (available at /acceptable-use-policy);
- Harass, threaten, defame, or harm any person or entity;
- Infringe or misappropriate any third-party right (including intellectual property, privacy, or publicity rights);
- Interfere with the security, integrity, or operation of the Service (including reverse engineering, introducing malware, or circumventing controls);
- Engage in fraudulent, misleading, or deceptive activity;
- Collect personal information about others without consent or for unauthorized purposes;
- Sell, transfer, or sublicense your access or any rights under these Terms; or
- Assist or encourage any of the above.
Digital Millennium Copyright Act (DMCA)
Snapstore respects intellectual property rights and complies with the DMCA. If you believe material on the Service infringes your copyright or other intellectual property rights, please send a notification to our designated agent containing all of the following:
- Your physical or electronic signature (or that of a person authorized to act on behalf of the owner);
- Identification of the copyrighted work or other intellectual property claimed to have been infringed;
- Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material (e.g., URL or account/store identifier);
- Your name, address, telephone number, and email address;
- A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright or intellectual property owner, its agent, or the law; and
- A statement that the information in the notification is accurate and, under penalty of perjury, that you are the owner or authorized to act on behalf of the owner.
Designated Agent for DMCA Notices:
Tanner King
Snapstore Inc., 11869 Teton Park Drive, Herriman, UT 84096
Email: legal@getsnapstore.com
Snapstore will terminate, in appropriate circumstances, the accounts of users who are determined to be repeat infringers.
Take It Down Act / Non-Consensual Intimate Imagery
Applicable law prohibits the publication of non-consensual intimate visual imagery of an identifiable individual. Users may not publish such material on the Service. If you are the identifiable individual (or an authorized representative) and wish to request removal of non-consensual intimate visual imagery of yourself that appears on the Service, submit a Take It Down Notice to:
Snapstore Legal Department (Take It Down Notification)
Snapstore Inc., 11869 Teton Park Drive, Herriman, UT 84096
Email: legal@getsnapstore.com
A valid Take It Down Notice must include:
- Name of the requester or authorized representative;
- A physical or electronic signature of the identified individual or authorized person;
- Identification of the non-consensual intimate visual imagery and its location on the Service (e.g., URL(s), account or store name, or other unique identifiers);
- Contact information for the requester or authorized representative; and
- The following certification: "I, as the identifiable individual whose intimate visual depiction(s) was published without consent or a party authorized to act on behalf of such an identifiable individual, certify that I am authorized to make this request. I certify that this request is made upon a good faith belief that the intimate visual depiction(s) identified in this request is not consensual. I certify that this request is accurate to the best of my knowledge and contains all relevant information to allow Snapstore to determine that the intimate visual depiction(s) identified herein was published without the consent of the identifiable individual."
Upon receipt of a complete and valid notice, Snapstore will review it, confirm the material is hosted on the Service, and promptly remove or disable access to the identified material.
Changes to These Terms
Snapstore may update these Terms at any time by posting the revised version on the Service and updating the "Last Updated" date. For changes that materially and adversely affect your rights or obligations, we will provide notice (email to the address on file or in-Service notification) and the changes will become effective after the period stated in the notice. All other changes are effective immediately upon posting. Your continued use of the Service after any update constitutes acceptance of the revised Terms. Disputes will be governed by the version of the Terms in effect at the time the dispute arose.
Term, Termination, and Service Changes
These Terms begin when you first access or use the Service and continue until terminated. Either party may terminate at any time for any reason (or no reason) by providing notice as described herein. Snapstore may suspend or terminate your account or access immediately if you breach these Terms or for any other reason at our discretion.
Upon termination: (a) your license to use the Service ends immediately; (b) Your Store will be deactivated; (c) you must pay any outstanding amounts owed to Snapstore; (d) Snapstore will pay any undisputed net amounts owed to you (subject to thresholds and offsets); and (e) the following sections survive: Ownership, Licenses granted, Indemnity, Disclaimers, Limitation of Liability, Dispute Resolution, and Miscellaneous, along with any other provisions that by their nature should survive.
If your account holds pre-made inventory or stored Products at termination, you are responsible for reasonable costs to retrieve or return them. Unclaimed or unpaid inventory may be handled in accordance with applicable law after a reasonable holding period (e.g., 120 days).
Snapstore may modify, suspend, or discontinue any part of the Service (including features, tiers, or fulfillment options) at any time without liability.
Indemnification
To the fullest extent permitted by law, you will defend, indemnify, and hold harmless Snapstore and its officers, directors, employees, agents, affiliates, and partners from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use or misuse of the Service; (b) your violation of these Terms or any applicable law; (c) your violation of any third-party right (including intellectual property, privacy, or publicity rights); (d) any dispute between you and a third party (including end users or suppliers); or (e) your User Content, Products, Memberships, or Your Store. Snapstore may assume exclusive defense and control of any matter subject to indemnification at its own expense; you agree to cooperate reasonably.
Disclaimers
THE SERVICE AND ALL MATERIALS, CONTENT, PRODUCTS, AND FEATURES AVAILABLE THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR ARISING FROM COURSE OF DEALING OR USAGE. SNAPSTORE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED. NO INFORMATION OR ADVICE OBTAINED FROM THE SERVICE CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS. YOU USE THE SERVICE AT YOUR OWN RISK. THE FOREGOING DISCLAIMERS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, SNAPSTORE AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES (INCLUDING LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES) ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, ANY USER CONTENT, PRODUCTS, OR ANY OTHER MATTER UNDER THESE TERMS, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE AGGREGATE LIABILITY OF SNAPSTORE AND ITS AFFILIATES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE IS LIMITED TO THE GREATER OF (A) THE TOTAL AMOUNTS YOU PAID TO SNAPSTORE FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100). EACH PROVISION OF THESE TERMS THAT LIMITS LIABILITY, DISCLAIMS WARRANTIES, OR EXCLUDES DAMAGES IS INTENDED TO ALLOCATE RISK BETWEEN THE PARTIES AND IS AN ESSENTIAL ELEMENT OF THE BARGAIN. THESE LIMITATIONS APPLY EVEN IF A LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
Dispute Resolution and Arbitration
Generally. You and Snapstore agree to resolve any dispute arising out of or relating to these Terms through binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (as modified by these Terms), except as provided below. The Federal Arbitration Act governs interpretation and enforcement of this arbitration agreement. The arbitrator has exclusive authority to decide issues of arbitrability.
Exceptions. Either party may bring an individual action in small claims court, pursue enforcement through a government agency where available, seek injunctive relief in court in aid of arbitration, or file suit for intellectual property infringement claims.
Opt-Out. You may opt out of arbitration by sending written notice to legal@getsnapstore.com within 30 days after you first agree to these Terms. The notice must include your full legal name, the email associated with your account, and a clear statement that you opt out of arbitration. If you opt out, this arbitration provision becomes void and disputes will be resolved in court as described in the Miscellaneous section.
Arbitration Process. A party seeking arbitration must first send a written Notice of Arbitration (certified mail or overnight courier with signature) describing the claim and the specific relief sought. The parties will attempt to resolve the claim informally for 30 days. If unresolved, arbitration may proceed. Hearings will take place in a location agreed by the parties or, for claims of $10,000 or less, you may choose document-only, telephone, or in-person hearing in the county of your billing address (or another mutually convenient location). The arbitrator will issue a reasoned written decision.
Fees and Costs. Snapstore will reimburse your filing fee unless your claim exceeds $10,000, in which case fees are governed by AAA Rules. If the arbitrator finds your claim frivolous or brought for an improper purpose, you may be required to reimburse Snapstore for fees it advanced.
No Class Actions. YOU AND SNAPSTORE AGREE THAT EACH MAY BRING CLAIMS ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims or preside over any form of representative proceeding unless both parties agree otherwise.
Changes to Arbitration Provision. If Snapstore changes this arbitration section (other than updating contact information), you may reject the change by written notice within 30 days; your account will then be terminated and the prior version of this section will apply.
Enforceability. If this arbitration provision or the class-action waiver is found unenforceable, or if you validly opt out, the exclusive jurisdiction and venue provisions in the Miscellaneous section will govern any remaining disputes.
Miscellaneous
These Terms, together with the Privacy Policy and any Additional Terms posted on the Service, constitute the entire agreement between you and Snapstore regarding the Service. You may not assign these Terms without our prior written consent; we may assign them without notice. Failure to enforce any provision is not a waiver. If any provision is held invalid or unenforceable, the remainder remains in effect. "Including" means "including without limitation."
These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law principles. You and Snapstore consent to the exclusive personal jurisdiction of the state and federal courts located in Utah County, Utah, for any lawsuit or proceeding not subject to arbitration. We operate the Service from the United States and make no representation that it is appropriate or available outside the U.S. Access from jurisdictions where it is illegal is prohibited.
Please review our Privacy Policy (incorporated by reference) for information on how we collect, use, and disclose personal information.
You consent to receive electronic communications from us (including notices, agreements, and disclosures) that satisfy any legal requirement that communications be in writing. We may send promotional emails; you may opt out by following unsubscribe instructions.
Contact. Snapstore is located at 11869 Teton Park Drive, Herriman, UT 84096. You may contact us at that address or by email at support@getsnapstore.com. For legal notices, use the addresses specified in the relevant sections above.
If you are a California resident, you may contact the California Department of Consumer Affairs Complaint Assistance Unit at 1625 N. Market Blvd., Suite S-202, Sacramento, CA 95834, or (800) 952-5210.
Snapstore has no obligation to provide support, though we may offer it subject to published policies. You are solely responsible for backing up your data, files, and User Content. Snapstore is not liable for any loss of data stored on its systems.
TL;DR (Non-Binding Summary for Convenience)
- We do not sell or repurpose your supporters' personal data for marketing unrelated products.
- We pay you the net earnings you generate on the schedule and terms described in your dashboard and these Terms.
- You are free to leave Snapstore at any time for any reason.
- You retain ownership of the original artwork, designs, content, and intellectual property you upload or create.
- You are responsible for ensuring you have all necessary rights and licenses to the content and Products you offer through Your Store.
These explanations are for convenience only and have no legal effect. The full Terms above control.